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We Care About Your Privacy

Privacy Policy

A LEGAL DISCLAIMER

Prodigy Wildfire Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website, use our services, or interact with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

PRIVACY POLICY 

1. Information We Collect
We may collect the following types of information:
  • Personal Information you provide: such as your name, email address, phone number, billing details, and preferences when you sign up, make a purchase, or contact us.
  • Automatically collected information: including IP address, device type, browser, operating system, and website usage data (via cookies and analytics tools).
  • Other information: that you choose to provide when interacting with us (e.g., surveys, feedback, or customer service).

2. How We Use Your Information
We use your information to:
  • Provide and improve our products and services.
  • Communicate with you, including sending updates, marketing, or customer support.
  • Personalize your experience.
  • Analyze website traffic and usage patterns.
  • ​Comply with legal obligations and protect against fraud or misuse.

​3. Legal Bases for Processing (GDPR)
For individuals in the EEA, UK, and Switzerland, we process your data based on:
  • Your consent (e.g., email marketing).
  • Contractual necessity (e.g., fulfilling orders).
  • Legal obligations (e.g., tax compliance).
  • Legitimate interests (e.g., improving services, preventing fraud), unless overridden by your rights.

4. Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience, analyze
site traffic, and deliver targeted content. You can adjust your browser settings to refuse
cookies, but some features may not function properly.

5. How We Share Your Information
We do not sell your personal information. We may share it with:
  • Service providers who support our operations (e.g., hosting, payments, analytics).
  • Legal authorities when required by law or to protect rights and safety.
  • Business transfers if we are involved in a merger, acquisition, or sale of assets.

6. International Data Transfers
If you are located outside of Canada, your information may be transferred to and
processed in countries where privacy protections differ. We use safeguards such as
contractual clauses to protect your data.

7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes
described in this policy or as required by law.

8. Your Privacy Rights
Under GDPR (EU/UK/EEA/Switzerland), you may:
  • Access, correct, or delete your data.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time.
  • Lodge a complaint with your local Data Protection Authority.
    Under CCPA/CPRA (California), you may:
  • Request to know what personal data we collect, use, and share.
  • Request deletion of your personal data.
  • Opt out of the “sale” or “sharing” of personal data (we do not sell your data).
  • Exercise rights without discrimination.
To exercise your rights, contact us at admin@prodigywildfire.com

9. Security
We use technical and organizational safeguards to protect your personal information.
However, no system is 100% secure, and we cannot guarantee absolute security.

10. Children’s Privacy
Our services are not directed to children under 13 (or 16 in the EU). We do not
knowingly collect personal information from children.

11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted with a new
“Last Updated” date.

12. Contact Us

If you have questions or wish to exercise your privacy rights, please contact us at:
Email: admin@prodigywildfire.com
Address: Prodigy Wildfire Solutions
8967 Chikuainuk Rd.
Halfmoon Bay, BC V7Z 1B2

Phone: 778-968-1200
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