top of page
Sprinkler system protecting from wildfire

Have a Question?

Get in touch with our team. Share a question, make a request, or provide feedback. Our Wildfire Protection Specialists are here to help.

We've got Answers.

We're listening to our customers and want to help make things as clear as we can. Here's a compilation of our most commonly asked questions. If you don't see what you're looking for, don't hesitate to reach out. We'd be happy to help.

  • Metal roofs resist sparks but don’t stop homes from igniting via embers, radiant heat, or vulnerable openings. The system protects the entire structure by creating a high-humidity zone that cools surfaces and prevents embers from starting fires, addressing all pathways of wildfire ignition.

  • Upon receiving your evacuation notice we recommend monitoring your local wildfire app so you can track the live movements of the fire. That’s the point when conditions are most dangerous and water use needs to be focused where it matters most — protecting your property while everyone evacuates safely.

    ​

    We also offer fully autonomous systems equipped with thermal imaging and AI monitoring. These can detect heat signatures up to 15 kilometers away and automatically activate protection before flames or embers even reach your property.

  • Because wildfire protection works best in layers. Even with a metal roof or cleared vegetation, embers and radiant heat can still ignite your property.

    ​

    The Prodigy system provides the final active defence when passive measures aren’t enough.

  • On installation we carry out a runtime test, and off the back of that we give you your programmable cycle times.

     

    This approach conserves water while still keeping humidity levels high enough to block embers and radiant heat. We’ll also show you the ideal humidity range to maintain so your system stays both effective and efficient.

  • All our systems are engineered to be the most water efficient possible.

    We use different methods to ensure the water goes exactly where it is needed.

  • We specialize in both retrofit & new build installations.

  • The system is often seen as a premium property feature that enhances resale value and easily transfers to the new homeowner.

  • Yes. Prodigy’s app-controlled, gas-powered fire pump lets you draw unlimited water from lakes for wildfire protection.

     

    Important to note: Our team will guide you through any required permissions or permits, especially for park or protected areas, to ensure everything is done properly and responsibly. 

Didn't find what you're looking for?

You can reach out to us and we will get back to you as soon as possible.

Forest in canada
bottom of page